Next Step Support Limited is an established provider of Supported Living Accommodation services in Enfield and the surrounding communities, including other London Boroughs of Hackney and Haringey. Our services are open to adults and transitioning young adults, from all backgrounds and allow our clients to develop and maximise their ability to live independently within their own homes from the age of 18. The Supported Living Accommodation you choose will be your home, and you will have a Tenancy Agreement. You will want to live independently, but may need help with some things and might want to understand and manage your choices better.
You will take part in agreeing your support plan and tell us what things are important to you. This is known as a Person Centred Plan. We will encourage you to respect yourself and others, live safely, eat healthy and be active within the community. We will review how things are going and work with you to make better choices and to achieve new goals. Our support workers will use the plan to support you, and you will soon get to know them and they will get to know you.
Next Step Support Limited has a highly skilled team of dedicated and friendly staff who are passionate about the work that they do. Support workers will support you on a day to day basis to meet your goals and enable you to do the things you want to do. One of your support workers will become your key worker. Support workers have easy and direct access to our experienced management team for advice during day to day activities, and line management for supervision and mentoring i.e planning their own personal training and development. We provide a wide range of in-house and externally sourced training for our staff, including selected training from specialist organisations. This enables the support team to adapt and manage a wide range of new and changing client’s needs, and continue to provide a high quality level of person centred support. New support workers will work towards completing Induction Training and QCF framework qualifications, with QCF Level 2 Health and Social Care, being the minimum requirement.
“People told us they were happy with the support provided by the service and staff told us they were happy working with the organisation and were enthusiastic about the way they were working with people. The service’s statement of purpose was to ‘Involve people to deliver high quality care and create an environment where individuals were valued.”
“One person commented staff helped him entertain a friend “On Christmas day staff cooked and my friend came.” Another person told us, “I go out every day, I go to a cafe and have tea and meet my friends.”"
“People told us that staff treated them with respect and with dignity particularly with helping them with showering. Staff told us that they respected people’s dignity and ensured people were given privacy. ”
“People told us that they received their medicines on time and that staff explained to them what the medicines were for.”
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Next Step Support Limited is registered with the Care Quality Commission (CQC) and therefore regulated for the provision of personal care. Staff members are qualified to provide personal care and support to the people who live in the accommodation and have been assessed as needing this support. Provider ID: 1-119229192. We work in association with Angel Support Living Ltd and SGSL Ltd to deliver support. Our housing partner is Blue Square Residential Ltd and maintenance services are provided by Independent Housing UK Ltd.